Every company needs to educate its customers and help them get the best value from its product or service. This is essentially a key reason behind the myriads of services dedicated to helping businesses build a knowledge base and FAQ pages. In fact, the FAQ section is a de facto Read more…
Facebook Groups is one of the frequently used platforms for building online communities. There are two important factors that have generally enticed the businesses or individuals to create Facebook groups — the first one is the large pre-existing user base (close to 2.4 billion monthly active users) and the second Read more…
The fourth industrial revolution (4IR) is unfolding fast. And now businesses have a lot of things to be concerned about. But, practically it’s just one thing, i.e., customers! How could it not be? Businesses are 100% about customers. Thanks to rapid advancement in technology and powerful recommendation engines, consumers are Read more…
What gets measured, gets managed. This is a well-known quote from the management expert Peter Drucker. This is quite practical as it applies to virtually any business activity and signifies that if you start measuring what you are doing, you’ll get a grasp on the task. Then, you should get Read more…
Top brands in all industries are set apart not only by their services or products but by their ability to build a community of loyal customers. And their community is not just on public social media but on their very own properties. The easiest way for most brands is to Read more…
Online communities have become widely popular with the rise of social networking sites. With time it has also become quite easy to launch different types of online communities, both by individuals and businesses. It can be anything from customer communities and niche social networks to membership portals and insights communities. Read more…
Tribe is delighted to announce that, our cloud-based community platform got selected by SoftwareWorld.co to be included in the best community software category. SoftwareWorld is a prominent site in the software review aggregation space and we’re excited to be featured on this platform. Here are the key elements of Tribe Read more…
“The biggest communities in which young people now reside are online communities.” – Howard Gardner, a renowned American psychologist. It is quite evident that online communities are one of the biggest trends in brand development, customer experience, and product strategy space. So, it was an obvious move for Facebook to Read more…
Stan Garfield is a prominent author and speaker with exceptional expertise in knowledge management and Communities of Practices (CoPs). Apart from these, he also specializes in enterprise social networks, knowledge sharing, social business, collaboration, intranets, wikis and more. Recently, we got in touch with Stan to have a quick conversation Read more…
So, your company has decided to launch an online community and you are creating a requirement document for the community software? Well it can be intimidating to start a new project from an absolutely clean slate. Hence, ideally you would be searching for a template to create a community platform Read more…