Onboarding new members to your community is a critical socialization process. Note that I have used the term socialization as it is very similar to going to a place, meeting new people and adopting behavior relevant to that place. A solid onboarding process helps community owners to fully leverage the precious Read more…
Customer relationships and customer experience are the ultimate frontiers to establish market dominance as they directly impact the lifetime value of customers. However, this is easier said than done — especially considering the number of competitors and other distractions trying to capture customer attention and move them through the desired Read more…
What type of notifications can I send to my community members with Tribe Platform? That’s one of the most frequently asked questions from both our clients and potential clients. Also, according to the Membership Marketing Benchmarking Report, 46% of the survey participants marked increasing the retention rate as a top priority. Read more…
Stan Garfield is a prominent author and speaker with exceptional expertise in knowledge management and Communities of Practices (CoPs). Apart from these, he also specializes in enterprise social networks, knowledge sharing, social business, collaboration, intranets, wikis and more. Recently, we got in touch with Stan to have a quick conversation Read more…
Scaling your ‘content marketing’ is a sizeable program to take on, especially if you want to generate business results. However, one efficient and effective way to scale up your content marketing is by utilizing your customer community for content creation. Now, empowering your customers to create content may seem like Read more…